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Frequently Asked Questions

General

The Indigenous Tourism Portal is an online interactive library designed to help tourism professionals and indigenous leaders, like you, make destinations sustainable and resilient.

The Portal includes strategic tools and resources to grow and to advance sustainable tourism, especially in indigenous communities. Here, you can find practical recovery pathways for developing, managing and monitoring sustainable tourism in your destinations.

This website is designed for tourism industry  and Indigenous decision makers, managers, and operators from all sectors. Some groups that may find this website helpful include:

  • Indigenous leaders and communities;
  • Destination management and marketing organizations;
  • Public officials and government agencies;
  • Tourism associations;
  • Micro, small, and medium tourism businesses;
  • Multinational corporations;
  • Industry professionals;
  • Non-governmental and community organizations; and
    Other organizations that support sustainable tourism development and management.

Registration - Submissions

To add a resource you will need to register first. After completing the registration form, you will receive an email with a link to activate your account. If you do not see a confirmation email please check your spam or junk folder.

Once your account is activated, go to the Add an Entry page  and follow the prompts to add a resource or network. After submitting your resource or network, please allow time for it to go through the approval process.

If you do not see a confirmation email please check your spam or junk folder.  If you still do not see a confirmation within 5 days please email us at info@indigenoustourismamericas.org.

It will typically take 5-10 business days for a new resource to be reviewed, verified and added to the Portal. If you submitted a resource and do not see it on the Portal after 10 business days please contact our team at info@indigenoustourismamericas.org.

There are numerous “tags” to help you find the resources you need on the Portal. Using the filters on the Resources Page, you can find resources and tools by the type of stakeholder audience the resource is intended for including:

  • Academia
  • Community Organizations
  • Destination Organizations
  • Financial Organizations
  • Indigenous Leaders
  • Private Sector
  • Public Sector
  • NGOs

The site also features groups and networks that will help you build skills and make valuable connections in the Indigenous Tourism industry. These are presented in the “Networks” page of the portal. 

Users can add and manage information presented about networks by registering and going to the Dashboard area of the website.

How to Use / Features

After registering and activating your account, you will see a “Dashboard” option appear in the top menu of the website. The Dashboard is your unique space to view and manage resources and networks/platforms you have added to the portal. Please note, only resources that have been reviewed, verified and published to the site will appear in the Dashboard. Pending resources that have been submitted will not appear in the Dashboard until published.
On the Resources page, you can find resources and tools by using the search bar or filters on the left side of the page. We recommend starting with the search tool for quick navigation. You do not need to be registered in order to search for resources.

On the left hand side of the Resources page, there are numerous filter options to choose from. First you can check a box for specific categories. Below this are a series of drop down menus for other search options (e.g. resource type, topics, geographic focus, etc.)

There are four main categories of the Portal. To find resources related to any of the four categories, check the boxes in the filter on the Resources page. 

Management: Support planning, development, and management of sustainable tourism in destinations and businesses. 

Social & Cultural: Create sustainable cultural experiences, educate visitors, and protect and revitalize your destination’s cultural heritage, and ensure the local community is strengthened by tourism efforts. 

Environment: Support tourism while protecting and conserving the natural environment. 

Economic: Improve the local economy and quality of life with sustainable tourism. 

There are numerous “tags” to help you find the resources you need on the Portal. Using the filters on the Resources Page, you can find resources and tools by type:

  • Books
  • Case Studies
  • Guidelines and Good Practices
  • Media
  • Monitoring and Evaluation Tools
  • Peer-Reviewed Articles
  • Policies, Legislation and Regulations
  • Principles
  • Reports and White Papers
  • Standards and Certifications
  • Strategies and Plans
  • Stories and Interviews
  • Toolkits
  • Webinars, Presentations & Videos

There are numerous “tags” to help you find the resources you need on the Portal. Using the filters on the Resources Page, you can find resources and tools by language.

The majority of resources and tools available on the portal are in English and Spanish.  However, numerous resources are included in other languages. If you have resources in languages other than English or Spanish, we encourage you to register and add them to the Portal. 

There are numerous “tags” to help you find the resources you need on the Portal. Using the filters on the Resources Page, you can find resources and tools by geographic region:

  • Africa
  • Arctica & Antarctica
  • Asia
  • Europe
  • Global (if resources are applicable globally)
  • Latin American & the Caribbean
  • North America
  • Oceania & the Pacific

To rate a resource, you must first register or log in. Then, navigate to the resource you would like to rate. You will see an area with five blank stars on the resource’s page where you can indicate on a scale of 1-5 (1 being worst, 5 being best) rate the resource. 

The collective results of the rating will appear at the top of each resource with 1-5 stars. Ratings will only appear after an administrator for the site verifies the reviewer, this may take 3-5 business days.

Troubleshooting

If you do not see a confirmation email please check your spam or junk folder.  If you still do not see a confirmation within 5 days please email us at info@indigenoustourismamericas.org.

To report an issue with the website or a specific resource/platform please contact our team at info@indigenoustourismamericas.org. You can also use the “Report ” button located in the single entry menu. 

Please contact our team at info@indigenoustourismamericas.org.